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Happy Or Not Survey at the 2013 CRFA Show

March 6, 2013 | By More

Happy Or Not Survey is an award winning wireless survey system. A feedback device is positioned in each unit, and customers can evaluate their service experience by pressing the smiley buttons. Providing feedback is quick, effortless, and fun, ensuring an unparalleled amount of feedback daily. The results are reported to the entire organisation.

Continuous feedback motivates employees and helps them maintain a high level of service and thereby of customer satisfaction. The management can always be sure that the service promise is fulfilled in each unit.

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